Privacy Policy
Effective date: October 18, 2026
Athlete Kitchen LLC (“Athlete Kitchen,” “we,” “us,” or “our”) operates athletekitchen.fit and the Athlete Kitchen ordering, customer-support, and messaging services.
Information we collect
When these services are available, we may collect information you provide, including your name, email address, mobile phone number, delivery or pickup details, order and payment status, account preferences, support messages, and your choices about email or text messages. Payment-card details are processed by our payment provider and are not stored by Athlete Kitchen.
We also receive ordinary technical information needed to operate and secure the service, such as IP address, browser or device type, requested pages, timestamps, and anti-abuse signals.
How we use information
We use information to operate customer accounts, process and fulfill orders, coordinate pickup or delivery, provide support, prevent fraud, meet legal obligations, and send messages that a customer has requested or expressly agreed to receive.
Text-message privacy
We use mobile phone numbers and SMS consent records to send order confirmations, account or payment notices, pickup or delivery updates, customer-support responses, and promotional messages only when a customer separately chooses promotional texts.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information and text-message consent are not shared with third parties or affiliates for their marketing or promotional purposes. We may use service providers that process this information only for Athlete Kitchen under our instructions, such as communications, hosting, support, security, payment, and fulfillment providers.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.
When you submit our separate SMS preference form, we record your mobile number, each consent choice, the server timestamp, the disclosure version and the source page. These records are separate from waitlist enrollment. Submitting preferences does not verify ownership of the number or activate text-message delivery.
For customer messaging, we also record replies and related support tasks, consent withdrawals with their time and reason, and message identifiers, delivery status and delivery error codes. These records help us honor opt-outs, resolve support requests and audit delivery.
How we share information
We do not sell or rent personal information. We share information only with service providers working for Athlete Kitchen, with commercial kitchens or delivery providers as needed to fulfill an order, when required by law, to protect rights and safety, or as part of a business transfer subject to appropriate protections.
Your choices
You may opt out of text messages at any time by replying STOP. You may also ask to access, correct, or delete personal information by contacting support@athletekitchen.fit. We may retain limited records when required for legal, security, accounting, or opt-out compliance.
Security and retention
We use reasonable safeguards suited to the information we hold and retain information only as long as needed for the purposes described here, legal requirements, dispute resolution, and fraud prevention. No system can guarantee absolute security.
Contact
Athlete Kitchen LLC
5424 Sunol Blvd, Ste 10-406
Pleasanton, CA 94566
support@athletekitchen.fit
